ÖBB Kund:innenservice 05-1717
We're here to help! Do you have a question about a specific topic or would you like to book your ticket?
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We have compiled a comprehensive list of frequently asked questions and answers for you.
Contact APF
- Agentur für Passagier- und Fahrgastrechte
Fachbereich Bahn
Linke Wienzeile 4/1/6, 1060 Wien - www.passagier.at
Passenger Rights & Reimbursement
Train delay or journey not started?
ÖBB Discount
Do you want to change your contact and/ or bank details?
Complaint, Praise & Idea
Your feedback on services, employees and more.
Mobility Service
Pre-registration for barrier-free travel with the ÖBB.
Group Department
Group travel reservations for 7 or more people.
Existing Concern
Have you already contacted us?
General Inquiry
Do you have a question on a specific topic?