Customer information & services at the train station
Your personal service point at the train station.
Our 7 InfoPoints at the stations Vienna Central Station, Vienna Meidling, Vienna West Station, Linz Central Station, Salzburg Central Station, Innsbruck Central Station and Graz Central Station offer you service and information on a personal level.
Information about train connections
Information about deviations and disruptions
Information about alternative travel options
Information about the station and its facilities
Receipt of suggestions and complaints
Assistance with technical facilities (e.g. lockers)
Assistance for passengers with limited mobility
Short-term organization of boarding and alighting assistance/luggage transport, if security is on site
Information on further travel options/public transport connections