It is now possible to make requests for assistance on short notice for certain train stations - up to three hours before departure.
These are: Wien Hbf., Station Wien West, St. Pölten Hbf., Linz Hbf., Wels Hbf., Station Attnang-Puchheim, Salzburg Hbf., Innsbruck Hbf., Station Bregenz, Station Wien Meidling, Station Wiener Neustadt, Station Bruck/Mur, Graz Hbf., Klagenfurt Hbf. and Villach Hbf.
Travel requests between these railway stations can now also be made to the Customer Service within the shorter period - up to three hours before departure.
Due to the shorter request period, the reservation of a wheelchair bay is no longer possible and the respective availability can therefore not be guaranteed. Also information in case of any coach cancellations can no longer be provided.
For detailed information, please contact the ÖBB Customer Service.