Contact by phone
Our telephone hotline 05-1717
Do you have a question on a specific topic or would you like to book your ticket? We will help you!
If you dial +43 (0)5 1717 to reach the ÖBB customer service, we are here for you with our support from 6 a.m. to 9 p.m.
These are the most important services...
- Information about our rail and bus transport offering
- Questions on your customer card
- Questions about travelling in groups of 10 persons or more
- Questions about your online or mobile ticket
- Questions about your passenger rights
- Questions about the ÖBB ticket vending machines
- Queries and orders by travellers with limited mobility
FEE NOTICE
The hotline 05-17 17 is chargeable. The amount of the fee depends exclusively on the respective landline or mobile phone contract of the caller. The ÖBB do not charge any additional costs.
Adress
- ÖBB Kund:innenservice
- Postfach 222, 1020 Wien
- +43 (0)5 1717