ÖBB customer service

Do you have a question on a specific topic or would you like to book your ticket? We will help you!

If you dial +43 (0)5 1717 to reach the ÖBB customer service, we well be here for you with our support from 6 a.m. to 9 p.m.

These are the most important services...

• Information about our rail and bus transport offering
• Questions on your customer card
• Questions about travelling in groups of 10 persons or more
• Questions about your online or mobile ticket
• Questions about your passenger rights
• Questions about the ÖBB ticket vending machines
• Queries and orders by travellers with limited mobility

Adress

• ÖBB Kund:innenservice
• Postfach 222, 1020 Wien
• +43 (0)5 1717