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ÖBB luggage service

Tavel lighter for a great way to start your holiday!

If you love convenience and like to plan ahead, then ÖBB’s door-to-door luggage service offers a straightforward way to start that well-deserved break.

Send your luggage ahead - it makes all the difference!

  • Travel lighter instead of dragging all that luggage around
  • Send luggage from any address to any address in Austria, South Tyrol & Germany (mainland as well as the islands of Usedom and Rügen)
  • Unlimited number of pieces of luggage with a maximum weight of 30 kg each and a combined length and girth of 300 cm per piece and a combined length and girth of 500 cm per bikes
  • Money-back guarantee* if we fail to meet the collection or delivery times
  • Liability up to € 800 per piece of luggage (please note that unpackaged bicycles are excluded from liability - they must be packed securely for transport and all attachments such as a bicycle basket or rear-view mirror must be removed!)
  • Purchase up to 30 days in advance (as long as there is a valid timetable)
  • Can be changed or cancelled up to 3 working days before collection

The easy way to send luggage in 3 steps

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Step 1: Make a booking

Book your luggage collection by calling ÖBB customer service on tel. 05-1717 or by visiting an ÖBB ticket counter in person at least 3 working days before your preferred collection date.
The ÖBB door-to-door luggage service can only be booked in conjunction with a valid ÖBB ticket.

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Step2: Label your luggage

When your booking is confirmed, you’ll receive a luggage slip and an address tag for identifying your pieces of luggage. Check the dimensions (max. combined length and girth: 300 cm) and weight (max. 30 kg) of your pieces of luggage and make sure the luggage slip is clearly visible.

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Step 3: Have your luggage collected

Our driver will collect your luggage at the arranged time from your address and transport it safely to your chosen destination.

Prices, collection and delivery