ÖBB grants extensive goodwill arrangements beyond the regular reimbursement conditions:
- National ÖBB tickets: Tickets valid until 1 May 2020 can be exchanged for ÖBB vouchers.
- International ÖBB tickets: Tickets valid until 1 May 2020 are reimbursed free of charge.
ÖBB is monitoring and analysing the development of the situation. If necessary, the goodwill arrangements will be adjusted.
Please contact ÖBB Customer Service by phone or e-mail.