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Fare Rules

National Fare Rules

  • Guide for travelling with ÖBB in Austria

Tariff regulations for online tickets and mobile phone tickets

  • Imprint
  • GTC for the purchase of tickets via shop.oebbtickets.at and the ÖBB app
  • General Terms and Conditions of Use

GTC

  • GTC for the ÖBB Vorteilscard
  • GTC for the ÖBB Business offer

Passenger rights and arbitration

  • Passenger rights
  • Arbitration

Other contractual partners

  • Product information and insurance conditions for cancellation insurance from Europäische Reiseversicherung AG

International Fare Rules

  • Guide for travelling abroad with ÖBB
  • Guide for travelling with the ÖBB night train in Germany
  • Guide for travelling with ÖBB in Italy
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ÖBB: Data and facts

With a punctuality rate of nearly 94%, ÖBB ranked among the most reliable railway operators in Europe in 2024. Across the corporation around 42,000 employees working on the railway and bus networks (plus over 2,000 apprentices) ensure that some 1.3 million passengers safely reach their destinations every day.

ÖBB: Austria's largest mobility services provider

As a provider of comprehensive mobility services, the ÖBB corporation takes 493.6 million passengers and 95 million tons of goods to their destinations in an environmentally friendly way every year. 100% of the electricity used on the railway lines is produced using sources of renewable energy.

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