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Fare Rules

    National Fare Rules

    • Guide for travelling with ÖBB in Austria

    Tariff regulations for online tickets and mobile phone tickets

    • Imprint
    • GTC for the purchase of tickets via shop.oebbtickets.at and the ÖBB app
    • General Terms and Conditions of Use

    GTC

    • GTC for the ÖBB Vorteilscard
    • GTC for the ÖBB Business offer

    Passenger rights and arbitration

    • Passenger rights
    • Arbitration

    Other contractual partners

    • Product information and insurance conditions for cancellation insurance from Europäische Reiseversicherung AG

    International Fare Rules

    • Guide for travelling abroad with ÖBB
    • Guide for travelling with the ÖBB night train in Germany
    • Guide for travelling with ÖBB in Italy
    • SJ EuroNight Stockholm - Hamburg
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Image rights and sources

  1. Railjet fährt durch Winterlandschaft - ÖBB / Harald Eisenberger;
  2. Parent sitting with child in living room decorated for Christmas - evgenyatamanenko / iStock;
  3. Hand hält Smartphone mit ÖBB App - ÖBB / Klimczak;
  4. Le Mont-Saint-Michel in France - gnoparus / Shutterstock;
  5. Railaxed Magazin mit Railjet im Hintergrund - ÖBB / Harald Eisenberger;
  6. Ältere Frau tanzt auf Straße - ÖBB / Harald Eisenberger;
  7. Frau wartet am Bahnsteig - ÖBB;
  8. City panorama with Charles Bridge in Prague - ThinkStock;
  9. Sparschiene Kampagne, Reisende blickt aus Fenster - Marko Mestrovic / PPM Foto;
  10. Bahnhofsgebäude von außen mit ÖBB Logo;
  11. ÖBB Webshop Weihnachtsaktion - ÖBB Werbung;
  12. AppAppHurra Kampagnenbild, Frau tanzend am Bahnhof - ÖBB;
  13. Rail & Drive cars, cyclists and e-scooter stand in front of a Cityjet - ÖBB;
  14. Various young people with apprenticeships at ÖBB - ÖBB Werbung;
  15. Station clock in the station concourse - ÖBB / Christian Zenger;
  16. ÖBB lettering on the Vienna train station building - ÖBB / Michael Fritscher;
  17. Bahnsteige am Hauptbahnhof Wien - ÖBB / Roman Bönsch;
  18. Railjet going through the train station - ÖBB / Harald Eisenberger;
  19. Hand hält Smartphone mit ÖBB App - ÖBB / Klimczak;
  20. Construction site symbol with rails - ÖBB;
  21. "railjet" lettering on the train - ÖBB / Marek Knopp;
  22. Wien Hauptbahnhof, Ukraine Hilfe - ÖBB / Roman Bönsch;
  23. Man uses ÖBB app on smartphone - stock.adobe.com / Andrey Popov / Andreas Stürmer;
  24. AppAppHurra Kampagnenbild, Mann mit Smartphone tanzt auf der Straße - ÖBB;
  25. Lounge Vienna interior view - ÖBB / Marek Knopp;
  26. Railjet and Cityjet next to each other at the train station - ÖBB / Philipp Horak;
  27. Lounge Vienna interior view - ÖBB / Marek Knopp;
  28. Hand hält Smartphone mit ÖBB App - ÖBB / Klimczak;
  29. Vehicle key with a key fob in the shape of a car - ÖBB;
  30. Man uses ÖBB app on smartphone - stock.adobe.com / Andrey Popov / Andreas Stürmer;
  31. Railjet zwischen Blättern - ÖBB / Harald Eisenberger;
  32. Wien Hauptbahnhof, Ukraine Hilfe - ÖBB / Roman Bönsch;
  33. Tanzende Menschenmenge bei einem Konzert - 9parusnikov / istockphoto.com;
  34. AppAppHurra Kampagnenbild, Mann mit Smartphone tanzt auf der Straße - ÖBB;
  35. Construction site symbol with rails - ÖBB;
  36. People on jetty at the lake - woman jumping into the lake - Gert Steinthaler / Kärnten Werbung;
  37. "railjet" lettering on the train - ÖBB / Marek Knopp;
  38. Die Drei Damen vom Gleis - ÖBB / David Prokop;
  39. Presentation of the light of peace on the platform - ÖBB/ Andreas Scheiblecker;
  40. Team ÖBB Sujet - ÖBB Werbung;
  41. Construction site symbol with rails - ÖBB;
  42. Young person holds Vorteilscard Jugend - ÖBB / Harald Eisenberger;
  43. Construction site symbol with rails - ÖBB;
  44. Sujet Haus-Haus-Gepäck mit Fahrrad - ÖBB / Harald Eisenberger;
  45. Paar im Boot auf einem See - ÖBB;
  46. Frau steht auf Bühne vor Publikum - W3 Marketing GmbH;
  47. Le Mont-Saint-Michel in France - gnoparus / Shutterstock;
  48. Sparschiene Kampagne, Reisende blickt aus Fenster - Marko Mestrovic / PPM Foto;
  49. Key Visual im Nightjet zum Schnee - Tim Marcour;
  50. Railjet in Schneelandschaft - ÖBB / Harald Eisenberger;
  51. School group on the platform in front of the Nightjet - ÖBB / Harald Eisenberger;
  52. MyRailTours advertising collage - Nightjet / woman in hotel room / Grand Canal in Venice - ÖBB;
  53. Businessreisender mit Laptop - ÖBB / Harald Eisenberger;
  54. AppAppHurra Kampagnenbild, Frau tanzend am Bahnhof - ÖBB;
  55. Vehicle key with a key fob in the shape of a car - ÖBB;
  56. Liegen am Strand - thinkstock - istock - grafner;
  57. Railtours ÖBB Plus subject in a cloudy sky - ÖBB Rail Tours;
  58. Alm Panorama - eafoto.at / stock.adobe.com;
  59. Alm Panorama - eafoto.at / stock.adobe.com
ÖBB: Data and facts

With a punctuality rate of 97%, ÖBB ranked among the most reliable railway operators in Europe in 2021. Across the corporation around 42,000 employees working on the railway and bus networks (plus over 2,000 apprentices) ensure that some 1.3 million passengers safely reach their destinations every day.

ÖBB: Austria's largest mobility services provider

As a provider of comprehensive mobility services, the ÖBB corporation takes 323 million passengers and 95 million tons of goods to their destinations in an environmentally friendly way every year. 100% of the electricity used on the railway lines is produced using sources of renewable energy.

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