In long-distance traffic there are over 200 trains daily available (national and international) with possibilities of wheelchair-transport.
Informations on long-distance traffic
ÖBB uses coaches particularly suitable for people with wheelchairs in many national and international trains in long-distance traffic. These coaches are equipped with wheelchair accessible toilets and the trains are marked with a wheelchair symbol and with the note "with wheelchair bay" or "with wheelchair accessible toilet" in our timetables. There is also a clearly visible wheelchair symbol displayed in the entrance area.
Depending on the type of coach, several wheelchair bays including one seat each for an accompanying person can be reserved free of charge.
On many trains, the wheelchair bays are in 1st class. In this case, it goes without saying that passengers with wheelchairs and the person accompanying them can travel 1st class with their 2nd class tickets and can also make use of the “at-seat service” of meals and beverages offered in 1st class.
ÖBB was the first railway undertaking to implement the use of a completely new technology in European train operation starting from the timetable change 2008/09: this innovation made it possible for the first time to have a vehicle-integrated lift for passengers in wheelchairs on a long-distance train. Three seats are reserved for wheelchairs in every rake of coaches. Also power outlets to charge wheelchair batteries are available. Naturally, the equipment includes tactile elements for visually impaired passengers and special places for guide dogs. The continuous delivery of new trains allows ÖBB to keep expanding this timetable offer.
Also in suburban traffic many trains are able to transport wheelchairs.
A total of 100 Cityjet, 180 Talent and 60 Desiro trains are used nationwide.
Informations on suburban traffic
With its aerodynamic front, the ÖBB Cityjet cuts through the air like an arrow in red white and red. It’s also in a class of its own when it comes to being barrier-free. ÖBB Cityjets make life easier on at least one stage. It starts with the low-floor access*, open transitions, wide service zones and strong colour contrasts for better visibility and goes all the way to handicapped-suitable toilets. Travellers with limited mobility feel just as at home here as families with prams.
Talent and Desiro
Our new fleet for suburban services comprising low floor vehicles of the "Talent" series is equipped with a vehicle-integrated ramp. Trains of the "Desiro" series were equipped with a mobile ramp that facilitates boarding and alighting for passengers in wheelchairs, if a station is equipped accordingly. If needed, our power car staff will personally assist you. The entrances to the wheelchair bays are marked with wheelchair symbols. The visual and acoustic passenger information system informs you about the next stop of the train.
Double-decker coaches allow same-level access on high platforms (550mm above top of rail). With the installation of a vehicle-integrated ramp, ÖBB-Personenverkehr AG has taken an important step towards barrier-free access in suburban traffic. It is recommended to make a request for assistance at our Mobility Service Centre.
In our push-pull train sets "CityShuttle" there is a multi-purpose compartment for passengers with wheelchairs in the control trailer. As these are high floor vehicles, it is absolutely necessary to make a request for assistance with the elevator.
Night trains - Nightjet
Passengers in wheelchairs accompanied by another person can chose to comfortably travel in a couchette compartment on the ÖBB night trains’ multi-functional carriage (MFW).
Blind passengers travelling with a seeing eye dog can book the entire compartment for their sole use or use with an accompanying person.
Informations on Night trains
Connections with Sleeping accommodation for wheelchair users can be found on nightjet.com.
You will get more information at the ÖBB customer service +43-5-1717.
Travelling with your car
You can find all information on travelling on the Nightjet and transport options for your car or motorcycle at nightjet.com. ÖBB already offers people with disabilities a wide range of convenience solutions.
Information on travelling with your car
Motorail train for persons in wheelchairs
Generally, the passengers are required to personally load and unload and, if necessary, move the vehicle on the motorail carriage. Should you require assistance, please let us know when booking the motorail.
Car loading process for persons with impaired mobility at the Tauern motorail (ASTB)
The applicable transport and safety regulations must be observed by all users of the car lock while driving through the Tauern tunnel, without exception. Therefore, all travelers without exception have to take a seat in the passenger coach. Due to the structural nature of the older passenger cars, only wheelchairs with a width of 65 cm can be transported. As an alternative, a wheelchair with a width of 60 cm is available at both Mallnitz-Obervellach and Böckstein stations. If necessary, please contact the on-site staff.
Barrier-free toilet facilities are available in the Mallnitz-Obervellach and Böckstein stations.
Car drivers with impaired mobility
Due to the space available on the motorail carriage, leaving the vehicle is difficult or not possible for persons with wheelchairs. In order to facilitate using the motorail carriage for customers with impaired mobility we would like to ask these passengers to report to the local ÖBB personnel prior to purchasing their tickets or at least prior to the loading process.
Based on this ÖBB will provide customers with impaired mobility up to two car parking spaces per train on the exit ramp carriage. Their cars will be parked there at the beginning of the loading process. The barrier-free exit of their vehicle on the exit ramp car is thus made possible for customers with impaired mobility or travellers in wheelchairs.
Important data required to register
- Telephone number (for possible questions)
- Registration plate number
- Type of mobility impairment
- Time of train use