Contact by phone

Our telephone hotline 05-1717

Do you have a question on a specific topic or would you like to book your ticket? We will help you!

If you dial +43 (0)5 1717 to reach the ÖBB customer service, we are here for you with our support from 6 a.m. to 9 p.m.

These are the most important services...

  • Information about our rail and bus transport offering
  • Questions on your customer card
  • Questions about travelling in groups of 10 persons or more
  • Questions about your online or mobile ticket
  • Questions about your passenger rights
  • Questions about the ÖBB ticket vending machines
  • Queries and orders by travellers with limited mobility

The hotline 05-17 17 is chargeable. The amount of the fee depends exclusively on the respective landline or mobile phone contract of the caller. The ÖBB do not charge any additional costs.