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Please note that any enquiry or consignment can be processed faster if you provide complete data. Guidance on Privacy: Avoid sending your payment information in text form. With * marked fields are mandatory.
You want to use the ÖBB Vorteilscard for a long period of time? Use a SEPA mandate to authorise ÖBB Personenverkehr AG to automatically collect the payment for your next Vorteilscard: This way, you will never have to take care of renewing your Vorteilscard any more. You will receive your new card by mail in good time.
Fill in the form completely (can also be done electronically).
Print the form and sign it.
Upload the fully completed and signed form as a scan or photo as an attachment using the upload form below. We only accept fully completed and signed forms (without exception, we won’t accept incomplete forms or forms that haven’t been signed, neither other documents such as ID copies).
For possible questions, please enter your e-mail address and contact data into the form.
Do you have any questions concerning the renewal of your Vorteilscard? Would you like to receive more information on our terms? We will gladly answer all your questions around the clock.
What is a SEPA Direct Debit Mandate? The direct debit authorisation you give us is called a SEPA Direct Debit Mandate. A mandate includes both the agreement to collect the payment and the order to the payee's own payment service provider to transfer the payment. The SEPA Direct Debit Mandate authorises us to collect the amount payable for your Vorteilscard from your account.
Where can I find IBAN and BIC? You can find the IBAN (International Bank Account Number) and the BIC (Business Identifier Code) of your payment service provider on your account statement, in your online banking portal or on your ATM cards.
Data protection is important to us - but also the rapid processing of your request.