Fahrgastrechte & Erstattung

ÖBB customer service

Due to the current situation, there may be a delay in processing your refund application.
We will try to give you feedback as fast as possible.


Data protection is important to us - but also the rapid processing of your request.

From now on we only ask you for your name and email address so that we can address you correctly. Therefore, only the first and last name and the email address are required in the contact form.

Data protection declaration, information according to Article 12ff GDPR