The employees of Mungos do all they can to try and help you to retrieve you lost property. Please note that all enquiries are made only within the network of the Austrian Federal Railways. In case of valuable items we recommend you to also contact the local police station.
Mungos has got 6 lost + found offices in Vienna, Linz, Salzburg, Villach, Bruck an der Mur and Innsbruck. For enquiries please call our lost + found hotline on +43 1 93000-22 2 22 from Monday to Thursday from 07:30 to 12:00 and 14:00 to 16:30 as well as Fridays from 07:30 to 13:30. Found items can be picked up at our offices during the above office hours, or we can send you your property by mail within Austria (freight forward).
The holding fee for lost property is € 7 for the first 15 days. After this period the fee amounts to € 5 for each fortnight. Items are stored for up to 60 days, after which they are sent to auction or disposed of. Please note that the owner of the lost item has to pay the legal finder’s reward, in case it is claimed by the finder.
Please fill in the search application below if you have lost an item. Our employees are going to get in touch with you if your property has been handed in at one of our offices.