The ÖBB customer account is your personal, electronic customer profile. You log in with an e-mail address and a password. As a Vorteilscard customer, you enter your sixteen-digit Vorteilscard number located on the back of the card during registration. If you already have an ÖBB customer account, e.g. because you have ordered your ÖBB Vorteilscard online, you can simply log in at tickets.oebb.at or in the ÖBB App with your usual data.