You have a specific concern? We can help you!

If you dial +43 (0)5 1717 to reach the ÖBB customer service, you will reach a menu function. Here are the most important extension numbers at a glance:

These are the most important phone extensions:

  • 1: Information about our rail and bus transport offering

  • 2: Further information

    2-1: Questions on your customer card
    2-2: Questions about travelling in groups of 10 persons or more
    2-3: Questions about your online or mobile ticket
    2-4: Questions about your passenger rights
    2-5: Questions about the ÖBB ticket vending machines

  • 3: Purchase an ÖBB ticket

  • 5: Queries and orders by travellers with limited mobility