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The ÖBB CallCenter, available by phone on +43 (0)5-1717, is one of the largest Call Centers in Austria. With about 4 million calls per year, we know our customers' requirements very well. Short waiting times and competent information by friendly agents are among the top priorities of our CallCenter.
Our CallCenter is available on +43 (0)5-1717 (calls from all over Austria are charged at local rate) and offers the following services:
| Information about national/international long-distance services |
00:00 am - 12:00 pm |
| Travel booking, national/international |
07:00 am - 10:00 pm |
| Motorail trains, information and booking |
07:00 am - 10:00 pm |
| Central bus information |
07:00 am - 10:00 pm |
| Information regional services/tariff associations |
07:00 am - 10:00 pm |
| Support mobile phone/online (internet) ticketing |
00:00 am - 12:00 pm |
| Support ÖBB ticket vending machines |
00:00 am - 12:00 pm |
| Notification of trips of disabled persons |
07:00 am - 10:00 pm |
| Registration group travel |
07:00 am - 10:00 pm |
In addition to these tasks, the ÖBB CallCenter +43 (0)5-1717 also trains apprentices, answers an average of about 3,500 email enquiries per month of customers planning a trip. With our Booking Enquiry you can make the necessary enquiries about future bookings. Our internet booking staff will provide you with the necessary information for your trip and will be pleased to book your trip!
A special CallCenter agent is available on +43 (0)5-1717 for travel enquiries of persons with restricted mobility. Our staff is committed to catering to the specific needs of mobility-restricted passengers.
The ÖBB CallCenter +43 (0)5-1717 is looking forward to your call!
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CallCenter 05-1717
