ÖBB has an answer to all questions. Here you can find all important and useful information regarding our points of sale: learn more about opening hours, parking facilities, locations of ticket vending machines, left-luggage facilities (lockers) and other facilities of your station or stop.

Simply enter the station you require information on:

(Hauptbahnhof)

Global information
Address
ZIP code
City
District
Federal state
Timetable line
Notes
Ticket sales
Loudspeaker system yes
Western Union Moneytransfer yes
Toilet yes
Train destination indicator yes
Wagon indicator yes
Market yes
Restaurant / Café yes
Tobacconist / Papers yes
Long distance stop yes
Self service yes
 

ÖBB customer service

Phone support:
(Traveling, ticket sales, timetable information etc.)
+43(0)5-1717
Service hours 24 hours / 7 days a week
Written feedback and inquiries via www.oebb.at/kontakt
Postal address ÖBB-Kundenservice
Betreff
Postfach 222
1020 Wien
 

Manned sales

Opening hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday and public holidays
Notes
General remarks
Cashless payments yes
 

Ticket vending machines

Number of Ticket vending machines:

Location of Ticket vending machines
Number Location General remarks Barrier-free
">
 

Station travel office

Opening hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday and public holidays
Notes
General remarks
E-Mail
Internet Link
 

Lounge

Opening hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday and public holidays
Notes
General remarks
Location plan
Internet Link
 

Luggage lockers

Quantity, location and size of lockers
Description Size Number Location
Small 45/35/85 cm
Medium 60/35/85 cm
Large 90/35/85 cm
Jumbo  
Ski  
 

Barrier-free station services

Notes
Elevator yes
Usage times elevator
Wheel chair yes
Barrier-free toilet yes
Barrier-free parking places yes
Unductive listening yes
Declaration deadline
Usage times elevator
Phone number for declaration 05-1717-5
E-Mail adress for declaration msz@pv.oebb.at
Internetform for declaration Link
 

Park & Ride

Car parking places
Number
General remarks
Bicycle parking places
Number
General remarks
Carsharing parking places
Number
General remarks
 

Taxi

 

Lost & Found and Police/Security

Notes
Lost & Found +43 1 93000 22 2 22
BahnSecurity Service

In addition to the station information, the following information is displayed at all railway stations and stops:

  • Information on rail passenger rights
  • Notice regarding the nearest points of sale and opening hours
  • Information on the nearest ticket vending machines at which tickets can be purchased