In long-distance traffic there are over 150 trains daily available (national and international) with possibilities of wheelchair-transport.
Informations on long-distance traffic
ÖBB uses coaches particularly suitable for people with wheelchairs in many national and international trains in long-distance traffic. These coaches are equipped with wheelchair accessible toilets and the trains are marked with a wheelchair symbol and with the note “with wheelchair bay” or “with wheelchair accessible toilet” in our timetables. There is also a clearly visible wheelchair symbol displayed in the entrance area.
Depending on the type of coach, several wheelchair bays including one seat each for an accompanying person can be reserved free of charge. Subject to seat availability, reservations can be made at the earliest 3 months in advance, at the latest, however, one day before departure.
On many trains, the wheelchair bays are in 1st class. In this case, it goes without saying that passengers with wheelchairs and the person accompanying them can travel 1st class with their 2nd class tickets and can also make use of the “at-seat service” of meals and beverages offered in 1st class.
ÖBB was the first railway undertaking to implement the use of a completely new technology in European train operation starting from the timetable change 2008/09: this innovation made it possible for the first time to have a vehicle-integrated lift for passengers in wheelchairs on a long-distance train. Three seats are reserved for wheelchairs in every rake of coaches. Also power outlets to charge wheelchair batteries are available. Naturally, the equipment includes tactile elements for visually impaired passengers and special places for guide dogs. The continuous delivery of new trains allows ÖBB to keep expanding this timetable offer.
Also in suburban traffic many trains are able to transport wheelchairs.
Informations on suburban traffic
Our new fleet for suburban services comprising low floor vehicles of the "Talent" series is equipped with a vehicle-integrated ramp. Trains of the "Desiro" series were equipped with a mobile ramp that facilitates boarding and alighting for passengers in wheelchairs, if a station is equipped accordingly. If needed, our power car staff will personally assist you. The entrances to the wheelchair bays are marked with wheelchair symbols. The visual and acoustic passenger information system informs you about the next stop of the train.
All in all, 188 Talent and 60 Desiro are used throughout Austria.
Advantages of the new Talent and Desiro train sets:
- new design
- low / level entrance. Please check for station facilities
- high-contrast handrail marking (for passengers with impaired vision)
- emergency call points (to assist people in wheelchairs when exiting the train)
- SOS button in wheelchair accessible toilet
- visual and acoustic passenger information system
- fire alarm system (for your safety)
Double-decker coaches allow same-level access on high platforms (550mm above top of rail). With the installation of a vehicle-integrated ramp, ÖBB-Personenverkehr AG has taken an important step towards barrier-free access in suburban traffic. It is recommended to make a request for assistance at our Mobility Service Centre.
In our push-pull train sets "CityShuttle" there is a multi-purpose compartment for passengers with wheelchairs in the control trailer. As these are high floor vehicles, it is absolutely necessary to make a request for assistance with the elevator.
Multifunctional rail car
In the multifunctional rail car (Multifunktionswagen, MFW), a new concept for customers in a wheelchair has been implemented. With this, for the first time ever, it is possible for passengers requiring a wheelchair and a person accompanying them to travel comfortably in a couchette compartment in our ÖBB night trains. Further information on this travel option is available from our mobility service centre.
Currently, these rail cars are deployed in the following trains:
- EN 490-491 Wien Hbf - Hamburg Altona
- EN 466-467 Wien Hbf - Zürich Central Train Station
- EN 246-247 Wien Hbf - Bregenz
- EN 420-421 Wien Hbf - Düsseldorf